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FAQs

 

Q: What is the cost for having your system installed at our facility?
A: There is no cost to your facility to have our service installed.

Q: Is the service easy to use and understand?
A: Yes, the service is very easy to use, and we can customize our system to best serve your needs.

Q: Will I be able to monitor and record all calls?
A: Yes, with our system you will have the ability to listen to and record all calls.

Q: Can I transfer a live call to an investigator?
A: Yes, you will be able to transfer live and also program the system to automatically transfer the call when the inmate dials a certain number.

Q: Will I have the ability to stop one inmate from calling and still allow other inmates to make calls?
A: Yes, you will have the ability to stop one inmate from calling while allowing other inmates to still be able to call.

 
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